DigiX — Digital & Marketing

Soft Skill Development

Speak. Lead. Succeed.

Build the professional skills that employers consistently prioritize — communication, teamwork, emotional intelligence, problem solving, time management, presentation skills, workplace professionalism, and career readiness. Each session combines concept explanation with practical exercises so learners actively apply the skills rather than only listening to theory.

12 Sessions
3 Certifications
Expert Mentors
100% Project-Based

What you'll learn

Communicate effectively using verbal, non-verbal, and written techniques
Build positive workplace relationships and collaborate in teams
Apply emotional intelligence to manage emotions and resolve conflict
Use critical thinking and root cause analysis to solve workplace problems
Manage time, set goals, and build productive daily habits
Deliver confident presentations and handle public speaking with ease
Project workplace professionalism through grooming, email, and meeting etiquette
Prepare a strong resume, ace HR interviews, and build a personal brand

Course curriculum

Professional Communication Skills

  • Elements of effective communication
  • Verbal and non-verbal communication
  • Active listening techniques
  • Barriers to communication
  • Workplace communication etiquette
  • Giving and receiving feedback
  • Practical activities: Self-introduction, listening exercise, role plays

Interpersonal Skills and Teamwork

  • Building positive workplace relationships
  • Team roles and responsibilities
  • Collaboration techniques
  • Trust and respect in teams
  • Conflict prevention
  • Cross-functional communication
  • Practical activities: Team-building games, collaborative problem-solving

Emotional Intelligence and Professional Behaviour

  • Self-awareness
  • Self-management
  • Empathy in the workplace
  • Managing emotions under pressure
  • Professional attitude
  • Workplace ethics and accountability
  • Practical activities: Emotional intelligence scenarios, reflection exercise

Critical Thinking and Problem Solving

  • Problem identification
  • Root cause analysis (5 Whys)
  • Decision-making techniques
  • Creative thinking
  • Analytical thinking
  • Workplace case studies
  • Practical activities: Case study analysis, group problem-solving

Time Management and Productivity

  • Goal setting
  • Prioritization (Urgent vs Important)
  • Planning daily work
  • Avoiding procrastination
  • Productivity habits
  • Work-life balance
  • Practical activities: Priority matrix exercise, daily planner preparation

Presentation Skills and Public Speaking

  • Structuring a presentation
  • Voice modulation
  • Body language
  • Handling stage fear
  • Audience engagement
  • Answering questions confidently
  • Practical activities: 2-minute presentations, peer feedback

Workplace Etiquette and Corporate Readiness

  • Professional grooming
  • Email etiquette
  • Meeting etiquette
  • Telephone and virtual meeting etiquette
  • Workplace ethics
  • Corporate culture and expectations
  • Practical activities: Mock meetings, email writing, etiquette scenarios

Interview Skills and Career Readiness

  • Resume overview
  • HR interview questions
  • Behavioral interview techniques (STAR method)
  • Group discussion skills
  • Professional networking
  • Personal branding
  • Practical activities: Mock interviews, group discussions, feedback session

Certifications you'll earn

Certificate of Training
Certificate of Internship
Certificate of Excellence

24/7 Mentor Support + Placement Assistance

Get help from experienced industry mentors whenever you need it. Placement guidance is built into every programme.

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